For commercial flooring service providers, this past spring brought a lot of uncertainty when many businesses were either fully or partially closed down for an unprecedented period of time. “What do we do now?” is a question I heard on multiple occasions from our customers. Many of you either started or stepped up your disinfection/sanitization […]
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April 24, 2020 Articles XL North Tactical Group
Can Carpet, Fabrics, or Upholstery be Disinfected or Sanitized?
Disinfection and sanitization are trending topics due to the current pandemic. As the situation around the globe changes daily, it’s important to educate your staff and your customers with the most updated information. Although the words “disinfect” and “sanitize” may commonly go hand in hand, they are different. Here’s the distinction. Only hard non-porous surfaces […]
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June 27, 2019 Articles XL North Tactical Group
When is Resilient Flooring Beyond Corrective Procedures?
We asked two flooring industry heavyweights – one from the maintenance side, one from manufacturing – how to determine when maintenance on resilient floors is a hopeless cause. Steve Starcher, President of Timco, describes three resilient situations where restoration may prove useless. He also explains how to approach customers that insist upon maintenance over new […]
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March 14, 2019 XL North Tactical Group
To finish or not to finish LVT floors? That is the question.
In my experience, most Luxury Vinyl Tile (LVT) floors can reach their expected life cycle with very good maintenance practices set in place immediately after the installation. The 1st step in establishing best practices is to become familiar with the manufacturer’s’ maintenance specifications. However, some of them do not include an option for a periodic […]
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December 7, 2016 Articles XL North Tactical Group
Conflict Resolution in Flooring Maintenance
While in the Navy, I knew a couple of guys that were EOD’s, short for Explosive Ordinance Disposal. I liked them because no matter what was going on, they always kept calm. A disclaimer here: I never went to work with them because I have a fear of being blown to bits. In commercial floor […]
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September 2, 2016 Interviews XL North Tactical Group
Interview with Bob Deweese, Operations Manager, Rite Rug
Bob Deweese is known throughout the flooring maintenance industry as an innovator and master technician. Currently employed by Rite Rug in Columbus, Ohio as Operations Manager, he has also worked with Dupont, Millicare and Starnet and he’s seen issues sweeping the full spectrum of floor care in his nearly 30 year career. Bob has trained […]
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April 4, 2016 XL North Tactical Group
Protecting Your Flooring Investment
Flooring materials have been around since humans began inhabiting buildings. For most of that time hard surface flooring materials have been comprised of natural materials; stone, wood and ceramic. These hard surfaces were often covered with textile materials such as carpets and rugs, which date back as far as the 5th and 4th centuries BC. […]
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November 20, 2015 Articles XL North Tactical Group
What Is a Floor Maintenance Expert?
Often times I am introduced as an expert of floor maintenance and to this day I cringe every time I hear it. The reason is that it is so difficult to define what an expert of floor maintenance really is. What makes an expert in floor maintenance? Is it the number of years they have […]
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June 25, 2015 Articles XL North Tactical Group
Investing in Floor Care Education: The Value of a Trained Technician
Want to differentiate your company from the competition and grow your business? Consider an investment in floor care education. Knowledgeable, skilled technicians cut down on labor costs, troubleshoot effectively, and provide insight on the latest industry specifications and trends. There are many challenges in the floor maintenance industry. Many stem from the inherit competitive nature […]
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February 26, 2015 XL North Tactical Group
The Hard Truth of Resilient Floor Care Maintenance
Understanding What’s Required by Stan Hulin, President, The League of Hard Flooring Professionals Did you know that the most significant period in the floor care cycle is daily/routine maintenance? In this article, first in a series that explores the desired expectations versus actual results of floor care maintenance, Stan Hulin discusses each service provider’s responsibility […]