In this case study from XL North, we explore an impressive terrazzo restoration project undertaken by the Rite Rug crew in Columbus, Ohio. Discover how a potent combination of a streamlined process and the chemistry of XL North’s PTU product line yielded remarkable results that not only pleased the client but also highlighted the efficacy […]
Catching Up with the IICRC: 2021 & Beyond
Everyone throughout the cleaning and restoration industries felt the pinch from the Coronavirus pandemic in one way or another last year, but for Michael Dakduk, it was a notable challenge. Just a few days into his new role as President and CEO of the IICRC, businesses across the country began shutting down. He knew he […]
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Case Studies
Ceramic Tile Grout Haze Case Study
A local Scottsdale, Arizona daycare facility was faced with a floor care challenge when their newly installed ceramic tile was tracked with dirt and covered in grout haze. Matt Tylman and the DFS Green team were called in to correct the problem after other contractors failed to find a proper solution. In this case study, […]
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Charged Particles or Filtration Soiling
Our customer tried cleaning the carpet under the door of an electrical closet entrance with pre-spray with Citrus Solv, and had no results (with proper dwell time and agitation). The customer used XL Charge Away, agitation and then extraction.
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Case Studies
Clean & Restore Natural Wood Floors Case Study
In this XLN case study, Steve Starcher of Timco discusses a job where his knowledge of XL North products proved extremely useful in helping to clean and restore a wood floor to its natural beauty.
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Case Studies
Cleaning & Maintaining Crumb Rubber Flooring Case Study
Roland Downs, owner of Downs Janitorial Services, discusses the recent success he had using XL Rubber Floor Cleaner/Maintainer on the floor at a 24 hour gym. In the case study, discover the process Roland used to remove drag marks from the crumb rubber flooring and how he was able to improve the overall appearance of […]
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Case Studies
Cleaning Heavily Soiled Hospital Carpet Case Study
Discover how G&W Commercial Interiors successfully tackled a challenging carpet restoration project at a Seattle hospital with XL North’s trusted products and process. Download the full case study to learn more about the steps, products, and training that contributed to an impressive transformation.
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Commercial Floor Care Consumables Inventory Management
We asked three commercial floor care industry leaders to describe how their businesses manage consumable products such as chemistry, rags, pads, gloves, etc. Below they discuss recent supply chain disruptions, tracking inventory, and providing access to the products. What is your philosophy on managing your consumables (chemistry, pads, gloves, rags, etc.)? Brett Van Beever, Owner, […]
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Commercial Floor Care Training Isn’t Just For Technicians
Training, training, and more training … You may think I drone on about it too much, and maybe I do, or maybe there is an opportunity by becoming more educated to stand out in a crowded field. Training is not just for the floor care technicians or their supervisors. An understanding of how flooring is manufactured […]
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Guides & Checklists
Commercial Flooring Maintenance Van and Truck Inventory Checklist
Members of the XL North Tactical Group helped us compile this comprehensive list of recommended and must-have tools, accessories, and equipment to have aboard commercial floor care vans and trucks. Learn what you need to be fully prepared on carpet, resilient, and tile & grout jobs.
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Common Causes of Reappearing Commercial Carpet Spots
“Why did this spot come back?” is a question that commercial floor care providers often hear from their customers. However, until the cause of the spot is identified, there isn’t always a quick and simple answer. To properly troubleshoot, first ask, “When was the carpet last cleaned?” If it happened recently, the issue could be […]
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Concrete Surface Prep Done Right with XL Porosity+®
Ken Fain, owner of Island Carpet Tile & Hardwoods in Rhode Island, reached out to XL North for product and technical support on a recent concrete surface prep job that left no room for error. He describes the scope of the project. “The job was approximately 4,200 sq ft of flooring, wall tile, and stone […]
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Conflict Resolution in Flooring Maintenance
While in the Navy, I knew a couple of guys that were EOD’s, short for Explosive Ordinance Disposal. I liked them because no matter what was going on, they always kept calm. A disclaimer here: I never went to work with them because I have a fear of being blown to bits. In commercial floor […]
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Consider Chemical Alternatives for Concrete Floor Prep
Have you checked out the latest issue of FCICA’s The Flooring Contractor? Our Director of Technical Service, Ron Sandoval, wrote an article explaining the benefits of using chemistry for concrete substrate preparation. For contractors trying to keep up with new OSHA standards and regulations, the information offered in Ron’s article is very informative. Read it […]
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Contractors, Join Forces with XLN as a Preferred Service Provider
Do you consider yourself more than just a flooring maintenance provider? Is your team a group of responsive go-getters and innovative problem solvers focused on customer satisfaction? If so, we’d like to promote your organization and recommend your services to our manufacturing partners through our XL Preferred Service Provider program. What is an XL Preferred […]
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Customer Success Story: Porosity+ Solves the Challenge of Over Hardened Concrete Overlayment
Cooper Miller with Sun Interiors in New Orleans recently discovered the challenges that come with surface prep as he completed his first pour and polish job. Watch the above video and learn how XL Porosity+ solved the issue of scratches that occurred in over hardened Ardex PC-T when it was used as an overlayment on […]