While out on a routine maintenance inspection at a client’s facility, Chip Grimes, President of Facility Services Group, discovered areas of red discoloration in the carpet. After discussing the carpet fiber color shift with XL North’s Bill Luallen, it was determined that chemical overspray from a previous tile and grout cleaning had discolored the carpet. […]
Would your technicians be able to correctly identify and troubleshoot this carpet color shift issue? While knowing how to clean floors is vitally important, this case study highlights why knowledge and understanding of the chemistry behind the process is also necessary for techs to properly troubleshoot maintenance problems.