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Home / Cookie Policy (CA)

Cookie Policy (CA)

This page was last changed on February 22, 2026, last checked on February 22, 2026 and applies to citizens and legal permanent residents of Canada.

1. Introduction

Our website, https://www.xlnorth.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Third parties

We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.

6. Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid.

6.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.

6.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6.4 Social media

On our website, we have included content from LinkedIn, Instagram, Facebook and X (Formerly Twitter) to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like LinkedIn, Instagram, Facebook and X (Formerly Twitter). This content is embedded with code derived from LinkedIn, Instagram, Facebook and X (Formerly Twitter) and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. LinkedIn, Instagram, Facebook and X (Formerly Twitter) are located in the United States.

7. Placed cookies

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more about WooCommerce

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
wc_*
Expiration
Function

Functional

Name
woocommerce_items_in_cart
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_cart_hash
Expiration
1 day
Function
Store items in shopping cart
Name
wp_woocommerce_session_*
Expiration
session
Function
Store performed actions on the website

Hotjar

Statistics, Functional

Usage

We use Hotjar for heat maps and screen recordings. Read more about Hotjar

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
_hjSessionUser_*
Expiration
1 year
Function
Store a unique user ID
Name
hjViewportId
Expiration
session
Function
Read screen resolution

Functional

Name
_hjSession_*
Expiration
session
Function
Provide functions across pages

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Jetpack

Statistics

Usage

We use Jetpack for advertising. Read more about Jetpack

Sharing data

For more information, please read the Jetpack Privacy Statement.

Statistics

Name
tk_*r
Expiration
1 year
Function
Store referrer ID's
Name
tk_r3d
Expiration
3 days
Function

Stripe

Functional

Usage

We use Stripe for payment processing. Read more about Stripe

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
__stripe_mid
Expiration
1 year
Function
Provide fraud prevention

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more about Sourcebuster JS

Sharing data

This data is not shared with third parties.

Statistics

Name
sbjs_migrations
Expiration
6 months
Function
Store the user's usage history
Name
sbjs_current_add
Expiration
6 months
Function
Store and count pageviews
Name
sbjs_first_add
Expiration
6 months
Function
Store and count pageviews
Name
sbjs_current
Expiration
6 months
Function
Store browser details
Name
sbjs_first
Expiration
session
Function
Store and track interaction
Name
sbjs_udata
Expiration
6 months
Function
Store a unique session ID
Name
sbjs_session
Expiration
30 minutes
Function
Store and count pageviews

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews

Functional

Name
_gat_UA-*
Expiration
session
Function
Provide technical monitoring

Automattic

Statistics

Usage

We use Automattic for website development. Read more about Automattic

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
tk_qs
Expiration
30 minutes
Function
Provide functions across pages

Mixpanel

Purpose pending investigation

Usage

We use Mixpanel for website statistics. Read more about Mixpanel

Sharing data

For more information, please read the Mixpanel Privacy Statement.

Purpose pending investigation

Name
*_mixpanel
Expiration
Function

WP Engine

Purpose pending investigation

Usage

We use WP Engine for website hosting. Read more about WP Engine

Sharing data

For more information, please read the WP Engine Privacy Statement.

Purpose pending investigation

Name
rtk_gdpr_c
Expiration
Function
Name
rtkuuid
Expiration
Function
Name
rtk_gdpr_a
Expiration
Function
Name
rtk_p
Expiration
Function
Name
rtk_sid
Expiration
Function
Name
rtk_rps
Expiration
Function
Name
rtk_sat
Expiration
Function

Adobe Fonts

Purpose pending investigation

Usage

We use Adobe Fonts for display of webfonts. Read more about Adobe Fonts

Sharing data

For more information, please read the Adobe Fonts Privacy Statement.

Purpose pending investigation

Name
Adobe Fonts API
Expiration
Function

Google Maps

Purpose pending investigation

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Purpose pending investigation

Name
Google Maps API
Expiration
Function

YouTube

Purpose pending investigation

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Purpose pending investigation

Name
GPS
Expiration
Function
Name
VISITOR_INFO1_LIVE
Expiration
Function
Name
YSC
Expiration
Function
Name
PREF
Expiration
Function

LiveChat

Purpose pending investigation

Usage

We use LiveChat for chat support. Read more about LiveChat

Sharing data

For more information, please read the LiveChat Privacy Statement.

Purpose pending investigation

Name
__oauth_redirect_detector
Expiration
Function
Name
__lc_cst
Expiration
Function
Name
__lc_cid
Expiration
Function

Facebook

Purpose pending investigation

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Purpose pending investigation

Name
_js_datr
Expiration
Function
Name
_fbc
Expiration
Function
Name
fbm*
Expiration
Function
Name
xs
Expiration
Function
Name
wd
Expiration
Function
Name
fr
Expiration
Function
Name
act
Expiration
Function
Name
_fbp
Expiration
Function
Name
datr
Expiration
Function
Name
c_user
Expiration
Function
Name
csm
Expiration
Function
Name
sb
Expiration
Function
Name
actppresence
Expiration
Function
Name
*_fbm_
Expiration
Function

LinkedIn

Purpose pending investigation

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Purpose pending investigation

Name
sdsc
Expiration
Function
Name
lms_ads
Expiration
Function
Name
lms_analytics
Expiration
Function
Name
_guid
Expiration
Function
Name
li_alerts
Expiration
Function
Name
li_gc
Expiration
Function
Name
AnalyticsSyncHistory
Expiration
Function
Name
bcookie
Expiration
Function
Name
li-oatml
Expiration
Function
Name
BizographicsOptOut
Expiration
Function
Name
li_sugr
Expiration
Function
Name
UserMatchHistory
Expiration
Function
Name
linkedin_oauth_
Expiration
Function
Name
lidc
Expiration
Function
Name
bscookie
Expiration
Function
Name
X-LI-IDC
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
cas-range-type-value
Expiration
Function
Name
__mmapiwsid
Expiration
Function
Name
customer-effort-score-exit-page
Expiration
Function
Name
algoliasearch-client-js-4.18.0-1UKN2VHHH0
Expiration
Function
Name
storeApiCartData
Expiration
Function
Name
__ss_tk
Expiration
Function
Name
__ssid
Expiration
Function
Name
__ss_initial_referrer
Expiration
Function
Name
__ss
Expiration
Function
Name
__ss_referrer
Expiration
Function
Name
hjActiveViewportIds
Expiration
Function
Name
cmplz_functional
Expiration
1 days
Function
Name
cmplz_statistics
Expiration
1 days
Function
Name
cmplz_preferences
Expiration
1 days
Function
Name
cmplz_marketing
Expiration
1 days
Function
Name
cmplz_user_data
Expiration
1 days
Function
Name
cmplz_id
Expiration
1 days
Function
Name
cmplz_saved_categories
Expiration
1 days
Function
Name
cmplz_saved_services
Expiration
1 days
Function
Name
cmplz_consented_services
Expiration
1 days
Function
Name
cmplz_policy_id
Expiration
1 days
Function
Name
cmplz_banner-status
Expiration
1 days
Function
Name
wpseoFrontendInspectorOpen
Expiration
Function
Name
WP_PREFERENCES_USER_1
Expiration
Function
Name
__cf_bm
Expiration
Function

8. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.

8.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Or you can indicate your preferences on the following page: youradchoices.ca

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

10. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • you may submit a request for access to the data we process about you;
  • you may object to the processing;
  • you may request an overview, in a commonly used format, of the data we process about you;
  • you may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
  • You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
  • You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.

11. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

XL North
XL North
PO Box 2682
Fall River, MA 02722

United States
Website: https://www.xlnorth.com
Email: info@ex.comxlnorth.com
Phone number: 1-888-530-2259

This Cookie Policy was synchronized with cookiedatabase.org on February 18, 2026.

info@xlnorth.com
888-530-2259
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For Home
  • Home Flooring Maintenance
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Mailing Address
XL North
PO Box 2682
Fall River, MA 02722


Shipping Address
XL North
63 Water Street
Fall River, MA 02722

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