Author
Bill Luallen

Bill Luallen is the Director of Technical Services for XL North, a division of Textile Rubber and Chemical Company. He is the current IICRC CCMT TAC Chair and also the former Vice Chair of the RFMT. He participates on many panels and boards including the CRI 204/205 Carpet Maintenance and Cleaning Standards. When Bill is not traveling to work with customers or talking on the phone, he spends all his down time with his wife Cynthia of 30 years, outside enjoying this beautiful world.

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carpetCarpet Caredisinfectionmaintenance

This article was first published on the Foaming Floors LinkedIn page on August 19, 2026. Read the original post here https://www.linkedin.com/pulse/revolutionizing-airport-terminal-maintenance-foaming-floors-3khac/

Managing airport facilities in today’s aviation landscape is a high-stakes balancing act. Airport executives are tasked with maintaining pristine, welcoming terminals while navigating a chronically tight labor market and protecting massive capital investments.

Nowhere is this challenge more visible than right beneath our feet. Airport carpeting absorbs constant abuse from heavy foot traffic, rolling luggage, spilled coffee, and tracked-in soil push terminal carpets to their absolute limits. Yet, no other floor covering option provides the same level of underfoot comfort, outstanding acoustic absorption, and—perhaps most importantly—a psychological sense of calm for travelers.

To maintain carpet, facilities have traditionally used water-rinse extraction methods. However, these often fall short—leaving carpets wet, rust developed on fixtures and equipment, sections cordoned off for hours, and security breaches from propped doors with truck mounted hose deployment. Enter low-moisture encapsulation cleaning systems, such as the Foaming Floors Fast Foamer System: a facility innovation designed to transform how airports maintain their textiles, protect their bottom line, and maximize operational efficiency.

Uncompromising Cleanliness for the Modern Traveler

First impressions matter. For millions of passengers, the cleanliness of the terminal directly influences their travel experience and overall perception of an airport.

den-airport-entrance-encapsulation-cleaning

Standard wet extraction often fails to lift dirt embedded deep within the carpet pile. This leads to residual soil traveling upward with the evaporating water phenomenon known as “wicking,” where old stains mysteriously reappear as the carpet dries.

Advanced low-moisture encapsulation technology, utilized by systems like the Foaming Floors Fast Foamer System, solves this through a specialized process:

· Deep Agitation: The system generates a dense, dry foam that suspends and traps deep-seated dirt, grease, and allergens on contact.

· Rapid Evaporation: Because this method uses up to 80% less water than traditional extractors, the foam dries into microscopic crystals. These crystals securely lock in the soil and are easily vacuumed away, leaving carpets visibly brighter without the musty odors associated with prolonged drying times.

Protecting the Investment: Extending Carpet Lifespan

Commercial-grade airport carpeting is a multi-million-dollar asset, and premature replacement caused by poor maintenance can quickly become a major budgeting challenge.

airport-gate-area-carpet-tile

Traditional water-rinse cleaning methods are notoriously tough on carpets. Over time, excessive water use can delaminate the carpet backing and break down adhesives. Furthermore, prolonged drying times allow mold and mildew to grow, causing unpleasant odors and passenger dissatisfaction.

Low-moisture encapsulation systems protect this investment by keeping moisture strictly in the pile, avoiding the backing entirely. By gently lifting the pile and encapsulating abrasive soil—which acts like sandpaper on carpet fibers under the weight of millions of footsteps—systems like the Foaming Floors Fast Foamer System preserve the structural integrity of the carpet, adding years to its operational life and maximizing ROI.

Industry Validated: CRI Approved and Manufacturer Accepted

In the aviation sector, risk mitigation is everything. Airport executives cannot afford to implement maintenance processes that jeopardize commercial warranties or degrade asset performance.

Advanced encapsulation workflows deliver peace of mind through rigorous industry validation:

· CRI Seal of Approval: High-tier encapsulation technology, found in systems like the Foaming Floors Fast Foamer System, carries the Carpet and Rug Institute (CRI) Seal of Approval. This independent certification ensures the technology effectively removes soil and recovers moisture without altering the texture or color of commercial carpets.

· Carpet Mill Acceptance: Leading commercial carpet manufacturers explicitly accept and endorse low-moisture encapsulation in their certified maintenance guidelines. Utilizing an unapproved system can jeopardize multi-million-dollar wear and stain warranties; utilizing mill-specified encapsulation keeps those critical warranties fully intact.

Mitigating the Labor Crunch

The labor shortage in airport facilities management is a structural reality. Housekeeping and maintenance departments are constantly asked to do more with less.

technician-fast-foamer-application

An encapsulation foam system acts as a force multiplier for existing staff in two critical ways:

· Drastic Reduction in Downtime: Traditional wet cleaning requires blocking off gates or baggage claims for 6 to 12 hours to dry, forcing complex, costly nighttime scheduling. Conversely, low-moisture foam dries in under an hour. Terminals can be cleaned dynamically during off-peak windows or zone-by-zone without disrupting passenger flow.

· Streamlined Labor Hours: Because modern machinery is highly efficient and eliminates the multi-step process of pre-treating, heavy rinsing, and setting up industrial air movers, a single technician can cover significantly more square footage per shift.

The Labor Bottom Line: Faster dry times mean fewer closed zones, fewer passenger complaints, and a drastic reduction in the man-hours required per square foot of clean carpet.

Proven in the Field: The CMH Success Story

The real-world power of this process was proven at John Glenn Columbus International Airport (CMH). The airport’s maintenance provider was struggling to clean the high-traffic baggage claim area while ensuring the floor was dry and ready for incoming passengers.

To solve this, Foaming Floors conducted a live demonstration of the Fast Foamer right in the baggage area. The test duplicated the exact footprint and timeframe of their standard night shift cleaning.

cmh-baggage-claim-before-after

The results outperformed expectations. Not only did the system finish the target area on time, but the carpet dried completely hours faster than usual. More impressively, the crew doubled the square footage of their normal nightly output while using less staff. Testing also revealed a long-term benefit: the encapsulation process kept the baggage claim carpet clean much longer than the traditional hot water extraction (HWE) method it replaced.

A Smarter Path Forward for Airport Leaders

For airport facility leaders, driving operational efficiency while maintaining world-class facilities is always top of mind.

Upgrading to an encapsulation foam workflow bridges the gap between stringent aesthetic standards, warranty compliance, and harsh economic realities. By adopting modern low-moisture technology via systems like the Foaming Floors Fast Foamer System, airports can achieve a higher standard of cleanliness, safeguard their capital investments in flooring, and optimize their workforce to meet the demands of tomorrow’s traveler!