Carpet

Q: What is the best method of cleaning?

A: There is no “magic Bullet”, that is why we offer chemistry for every type of cleaning method: Spotting,
Low Moisture Encapsulation, Low Moisture Powder, and extraction.

Q: What is the coverage rate for Low moisture encapsulation cleaning?

A: You typically apply between 900 to 1200 sf of carpet per gallon of solution.

Q: How long does it take the carpet to dry when using encapsulation cleaning

Typically about 20 -30 minutes, depending on the humidity in the space.

Q: Why Should I use a Pre-Spray and then an Acid Rinse for extraction cleaning?

A: Applying the chemistry with a pump sprayer of metered sprayer allows the chemical to do its job. If you
use cleaning chemistry via your extraction wand, the chemical only gets to work for about a half second before it is
sucked up into the wand. By using Grab Crystallizing Acid Rinse in the rinse tank, you not only neutralize any
chemical residue while dropping the pH of the carpet, but you also are adding advanced polymers that
will “encapsulate” any soils that are left behind and then can be vacuumed up.

Q: Grab Grease and Oil is a great spotter, can we use it as a pre-treatment?

A: Absolutely, Grab Grease and Oil works extremely well on both kitchen oil as well as synthetics. Apply
Grab Grease and Oil directly to the traffic areas prior to applying Grab Nylon Pre-Spray

Q: When is Grab Dry used?

A: Grab Dry is an excellent cleaner as well as a spotter and is perfect for those areas where you have carpet
and hard surfaces together and slip fall is a concern. It is also extremely absorbent and easily cleans up oil spills

Q: Why do you recommend scrubbing with an XLerator when extracting carpet?

A: Agitation is a key ingredient in the process; you don’t wash your hands by just getting them wet and
squirting soap on them, and you shouldn’t just rake a wand over carpet. The acronym CHAT stands for Chemical,
Heat, Agitation and Time. By using this simple formula, you will get the most out of your cleaning.

Hard Surface

Q: Is XL UF a pure urethane coating?

A: No, XL UF is a urethane fortified acrylic finish engineered for those area where daily maintenance doesn’t
always happen but stripping and re-finishing is still desired.

Q: Why do all XL finishes have Intersept in them?

A: We feel that a floor finish should not only protect the investment it is put on and give a desired appearance; it can also provide help with indoor air quality. Intersept is an EPA registered anti-microbial that does not allow molds, mildew and bacteria to grow on the finish and will stay there until the finish is completely
stripped off.

Q: Can I use your XL Rubber Floor Stripper on Linoleum flooring?

A: Yes, XL Rubber Floor Stripper is a pH sensitive stripper that is designed to work on rubber and linoleum floors.

Q: Is XL APC an all-purpose cleaner or a neutral cleaner?

Really both, XL APC is built with the most advanced chemistry on the market today allowing it to work like
a heavy duty cleaner/degreaser while staying sensitive on the pH scale.

Q: I have a Strip and Finish job that has a lot of layers of existing finish on it, can I just put straight stripper down without diluting it to speed up the job?

A: No, concentrated chemicals always need to be used in the proper dilutions to activate the chemistry.

Q: Do I need to put down a “sealer” prior to applying XL Finishes

A: No, XL floor finishes are made with the most advanced polymers on the market today and protect the flooring from most issues.

Q: can I buff or burnish XL 25

A: yes, you can buff XL 25, XL 18, XL UF and even XL Rubber Floor Finish, but careful because people will think the
floor is wet after you are finished!

Disinfection/Sanitization

Q: Can anyone use Vital Oxide?

A: Yes, Vital Oxide is an EPA registered Hospital Grade Disinfectant they requires no PPE (personal protective
equipment). It can be sprayed, wiped, fogged or applied with an electrostatic sprayer

Q: Can Vital Oxide remove odors from smelly carpet?

A: Absolutely!, after the carpet is cleaned, you can apply Vital Oxide directly on the carpet (see label for dilution
ratio) and allow the chemistry to kill the odor causing Bactria.

Q: What does it mean that a disinfectant product is “green”?

A: USEPA is currently reviewing the way third parties will be able to carry “green” claims on all disinfectant labels.

EPA policy at this point does not allow “green” claims to be placed directly on any disinfectant product’s label.

While Vital Oxide is mild on skin, hard surfaces, and fabric, and will certainly qualify for “green status” when the designation is allowed, we can not advertise this claim until it is permitted by the EPA. VO is also a powerful disinfectant able to kill some of the toughest and most resistant forms of bacteria and mold. The chemical composition of Vital Oxide is such that it has a minimal impact on the environment and contains no ozone harming volatile compounds(VOC). Further, chlorine bleach produces harmful by-products to the environment including trihalomethanes (THM) and haloacetic acids (HAAS). Vital Oxide breaks down to a simple salt, produces no harmful by-products.

Q: I see that Vital Oxide is used in schools and hospitals, but can I use VO at home?

A: Yes. Vital Oxide is an excellent disinfectant to use around the house. Some of the best places to use Vital Oxide at home are in musty basements, in bathrooms where mildew has accumulated (or on surfaces to protect against mold and mildew), and in the kitchen to keep food surfaces clean. Vital Oxide has also been tested on carpets and can be used around the house to sanitize carpets.

Q: What are the advantages of using sprayers and foggers to disperse Vital Oxide?

A: The quickest way to disinfect a hospital room, entire basement, or school gym is by using a fogger or electrostatic sprayer that can create a fine mist to treat objects, walls, floors, and ceilings in a matter of just a few minutes. Electrostatic sprayers and foggers can dramatically cut the time to disinfect large areas. Vital Oxide is one of the few disinfectants that can be dispersed in this manner because VO is non-corrosive to treated surfaces and objects.

Q: With so many disinfectants and mold removers on the market, why should I choose Vital Oxide?

A: The easiest way to answer this question is simply, “not all disinfectants are created equal”. When evaluating and comparing disinfectant products, take a close look at their core ingredients. Vital Oxide uses a unique chemical compound called chlorine dioxide. While other competitors and manufacturers have attempted to copy and produce a form of stabilized chlorine dioxide simlar to Vital Oxide, our revolutionary formula is simply unequaled. Chlorine dioxide has been used during Anthrax attacks, in the aftermath of Hurricane Katrina, to purify drinking water, and most recently to kill MRSA in schools and hospitals. Also consider carefully what kind of chemicals you want around your children, employees, patients, students, and close family members. Most disinfectants and mold removers on the market are extremely toxic, but Vital Oxide gives you peace of mind that you are using an effective product that does not come with alarming safety warnings and precautions.

Q. What is a Hospital Disinfectant?

A. As part of the Environmental Protection Agency registration process, disinfectant products are put through rigorous testing to prove their efficacy and measure toxicity. The EPA registers three types of disinfectants: Limited, General, and Hospital. All three disinfectants destroy or irreversibly inactivate certain microorganisms on hard, inanimate surfaces, and objects You can determine a “limited,” “general,” or “hospital” disinfectant by the microorganisms listed on the label. Limited – must be supported by efficacy testing against either Salmonella cholerasuis or Staphylococcus aureus. Limited disinfectants are found mostly in household use. General – must be supported by efficacy testing against both Salmonella cholerasuis and Staphylococcus aureus.General disinfectants are used in commercial areas. Hospital – must be supported by AOAC Use Dilution or AOAC Germicidal Spray efficacy testing against Staphylococcus aureus, Salmonella cholerasuis and Pseudomonas aeruginosa. The bacteria Pseudomonas aeruginosa hides behind biofilm and is difficult to eliminate. Killing this bacteria is required for “Hospital Disinfectant”.

Also as part of this evaluation process, products are assigned to a toxicity category: The categories range from category 1 (highly toxic) to category 4 (no exposure warnings required on the label). Vital Oxide received an EPA category 4 rating for all exposure routes with the exception of mild eye irritation.

Q. What does “no rinse required on food contact surface” mean?

A. “No rinse required on food contact surfaces” is a safety rating given by NSF International (previously the

National Sanitation Foundation). The NSF testing guidelines are a continuation of the USDA product approval and listing program, including the FDA 21. Vital Oxide is rated “no rise required on food contact surfaces” category D2, meaning Vital Oxide is approved to use in commercial or residential kitchens to control bacteria, viruses and mold without the need to wash/rinse the area with water after Vital Oxide is applied.

Q. Can I clean and disinfect at the same time?

A. In some cases you can clean and disinfect at the same time, but this depends on how dirty the surfaces you are cleaning/disinfecting – the dirtier the surface the less effective the disinfectant. Disinfectants need to contact the area to disinfect, and cannot do this effectively with a barrier of dirt or grime in the way. Once the dirt has been wiped away the disinfectant can get to work. Under lightly soiled conditions, you can clean and disinfect in the same step with just Vital Oxide. (NOTE: EPA requires all disinfectants carry the following label direction: “For heavily soiled areas, a pre-cleaning step is required.”)