Jeff Cross is a very recognizable name and face in the world of floor cleaning and restoration. A prominent industry icon, Jeff’s most notable role as executive editor of Cleanfax magazine normally has him on the other side of an interview, as the person asking the tough questions. Not surprisingly, investigative journalism became Cross’s professional […]
Interview with Mark Warner, Education Manager, ISSA
Training As a Passion Mark Warner is currently the education manager for ISSA‘s Cleaning Management Institute. His extensive background in floor care spans over three decades, with two of those spent in training and education. “Being involved with training and sharing information, I learn every day as well as try and teach others every day,” […]
Tags
Interview with PTL’s Lloyd Cooper: How Do We Revive Collaboration in the Flooring Industry?
In my pivotal conversation with industry veteran Lloyd Cooper from Professional Testing Labs, we dove deep into the significant transformations he’s witnessed throughout his career in flooring. Lloyd underscored how we’re grappling with a decline in seasoned personnel, leading to a resurgence of previously solved problems. We reflected on times when the industry was more […]
Tags
Interview with The Moisture Testing Guy, Carl Bredl
Carl Bredl has been in the flooring industry for 35 years and the depth of his experience is impressive. Beginning as a union installer in 1985, he started with carpet, and eventually ventured into hard surfaces, including vinyls, rubber, wood, laminate, concrete repair, epoxy mitigation systems, and resinous flooring. He’s known as “The Moisture Testing […]
Tags
Investing in Floor Care Education: The Value of a Trained Technician
Want to differentiate your company from the competition and grow your business? Consider an investment in floor care education. Knowledgeable, skilled technicians cut down on labor costs, troubleshoot effectively, and provide insight on the latest industry specifications and trends. There are many challenges in the floor maintenance industry. Many stem from the inherit competitive nature […]
Tags
Is Commercial Carpet Poised for a Comeback?
Modern workplaces are evolving to “flex,” as Jessica Chevalier highlights in this month’s Floor Focus article “Trends in Corporate.” Flooring in today’s corporate spaces must do more than simply cover a surface; it needs to support acoustics, wayfinding, cleanability, and aesthetics while aligning with the broader strategy of the space. Reflecting on the trend of […]
Tags
Join Bill Luallen for IICRC RFMT Certification Course & Exam
Need IICRC RFMT certification for yourself or members of your team? Don’t miss this opportunity to get certified! XL North’s Bill Luallen will be the instructor for the upcoming IICRC Resilient Flooring Maintenance Technician course and exam hosted by Restoration Academy in March in Indianapolis. RFMT training isn’t just for floor care technicians. The education […]
Tags
Case Studies
Kitchen Quarry Tile & Grout Cleaning Case Study
Jesse Castro of Texan Floor Service describes a recent job where kitchen quarry tile and grout needed the attention of floor care professionals. Learn how his crew made the floor shine like new with XL TC Tile Cleaner and XL GC Grout Cleaner in this case study.
Tags
Last Chance to Get the Introductory Rate! IICRC RFMT Training Course & Certification
The first two IICRC Resilient Flooring Maintenance Technician (RFMT) classes in Columbus and Dallas were great successes, and the upcoming 2 day course in Las Vegas is your last chance to get yourself or your technicians certified for only $229. Don’t miss the opportunity! Continuing education is vital in flooring maintenance. This is an excellent […]
Tags
Laying the Foundation: Social Media Strategies for Flooring Pros in 2025
Social media remains an essential tool for commercial flooring professionals aiming to stay visible, attract customers, and grow their businesses. While advanced features like polls, live streaming, and interactive events can enhance engagement, they aren’t necessary for building a solid social media presence. If you’re starting fresh in 2025 without a social strategy, focus on […]
Tags
Case Studies
LVP Sacrificial Coating Case Study
Flooring Services Inc. recently installed roughly 18,000 SF of quality LVP in a very large university book store. The customer was acutely aware that both the environment of the area and the traffic volume would be worthy of applying a “sacrificial” acrylic coating to the floor. Jason Rowley, Account Manager with Flooring Services, turned to […]
Tags
Case Studies
LVT Adhesive & Floor Prep Removal Case Study
Bob Deweese’s team at Rite Rug encountered an unfortunate situation on a recent job where LVT was mistakenly installed over granite tile. In this case study, learn how XL Porosity+ was used to remove adhesive and floor prep without damaging the underlying floor.
Tags
Case Studies
LVT Restorative Maintenance Case Study
Staff from Acierno & Company had a great experience while restoring the studio floor of Denver’s Core Power Yoga – one of the largest yoga studios in the country. Learn about the XL North chemistry, the process used to achieve such a phenomenal result and the importance of constant communication with a customer in this […]
Tags
Microscopic Photos Show Amazing Results with XL GC
Using a digital microscope, Steve Brown with Southeastern Commercial Flooring gets up close to capture amazing pictures of the grout before and after cleaning with XL GC. Steve notes, “As you can see, the grout lines were pretty clean after using XL TC Tile Cleaner, but they didn’t pop. So using my digital microscope I […]
Tags
New Update on IICRC Commercial Carpet Maintenance Technician (CCMT) Course Revisions
We previously announced that the IICRC Commercial Carpet Maintenance Technician (CCMT) Course and Certification Exam was in the process of being revised. Our own Bill Luallen is serving as chair of the Technical Advisory Committee overseeing the process and he recently provided an update. “Great news from the CCMT committee! We have completed the initial […]
Tags
Overlayment Polishing with XL Porosity+
In this XLN Technical Bulletin, discover how one application of XL Porosity+ over hardened cementitious overlayment will remove the hard polymer cap leaving a porous surface with a 100 grit like texture. The four step process is detailed in the bulletin. This preparation application eliminates the need for aggressive metal bond diamonds and heavier equipment. […]