Cooper Miller with Sun Interiors in New Orleans recently discovered the challenges that come with surface prep as he completed his first pour and polish job on two small playground bathrooms. Discover how XLN’s Porosity+ helped save the project when Ardex PC-T was used as an overlayment on concrete.
In the past, Steve and Kathy Cloud would dread receiving a call from an end user or GC concerning a clogged drain on a job site. Not anymore. Owners of M. Frank Higgins in Connecticut, Steve and Kathy recently introduced a preventive procedure on all of their tile and grout jobs that requires the use […]
Cary Woodfield continues to make an impact in the world of commercial flooring. His 4 decades of experience in carpet installation and maintenance are nearly unparalleled. In that time, he’s traveled the globe (6 continents, 20+ countries, 80+ cities) to troubleshoot and resolve flooring issues through better education. With literally millions and millions of yards […]
Do you consider yourself more than just a flooring maintenance provider? Is your team a group of responsive go-getters and innovative problem solvers focused on customer satisfaction? If so, we’d like to promote your organization and recommend your services to our manufacturing partners through our XL Preferred Service Provider program. What is an XL Preferred […]
Company culture has been a trending topic in the corporate arena for a few years now, and it’s not exclusive to large corporations and the white collar professional. The “culture” of a company is essentially the organization’s personality. Company culture consists of many elements, including your organization’s mission, work setting, ethics, expectations, values, and goals. […]
by Spencer Luallen, Technical Maintenance Specialist, Roppe Holding Company Safe guarding investments and assets is always a good idea, right? Nick Saban and the Alabama Crimson Tide wouldn’t take Offensive Linemen off the field to get another Wide Receiver on the field, would they? No, because protecting the 5-star Quarterback recruit that could lead […]
XL North recently sponsored a manufacturer panel discussion at the Starnet Floor Care Maintenance Conference in Dallas, TX, where we discussed how flooring maintenance providers can become a customer’s trusted resource by adding value to your service offering. Our group of flooring industry experts included: Jim Toth, Maintenance & Technical Service Specialist of Mannington Commercial […]
In this XLN Technical Bulletin, discover how one application of XL Porosity+ over hardened cementitious overlayment will remove the hard polymer cap leaving a porous surface with a 100 grit like texture. The four step process is detailed in the bulletin. This preparation application eliminates the need for aggressive metal bond diamonds and heavier equipment. […]
At the request of a carpet manufacturer, XL North was asked to offer recommendations for cleaning the carpet in a restaurant chain. The franchisee owner was upset wit the condition of the carpet, even though he’d just had it cleaned, and he believed the carpet was the problem. Learn the simple process XLN’s Bill Luallen […]
This XLN white paper discusses the significance of ASTM F3191-16, explains the reasons to render a concrete substrate porous prior to the installation of resilient floor coverings, explores the benefits to the installed products, and offers the best method of achieving porosity.
The question has been asked by flooring contractors many times, “Why does the concrete substrate need to be rendered porous prior to the installation of resilient flooring?” Most resilient manufacturers require the substrate to be rendered porous by mechanical means prior to installation. We’ve put together a helpful course deck that: Explains the reasons to […]
by Meredith Brown, Regional Architect and Design Manager, Professional Flooring Supply Proper care and maintenance of any product extends its functional life expectancy and ensures the product will perform as desired. Flooring is no exception to this rule. Each type of flooring has its own maintenance guidelines that may become even more specific among […]
In this article, XL North’s Bill Luallen, along with Stan Hulin, breaks down the links in the floor care industry chain – from manufacturer to end user. They also discuss one simple, but hard, truth. Although no one along the chain wants to purposefully undermine someone else, it can, and does, happen. Stan and Bill […]
The team at Southeastern Commercial Flooring recently discovered the dust free benefits of two of XL North’s surface prep products when they were used to remove thinset from a tile and grout demolition. Ken Baxley, SCF Project Manager, discusses the job details. “Our crew was demoing 2”x2” mosaic tile in 4 bathrooms, each approximately 285 […]
In my experience, most Luxury Vinyl Tile (LVT) floors can reach their expected life cycle with very good maintenance practices set in place immediately after the installation. The 1st step in establishing best practices is to become familiar with the manufacturer’s’ maintenance specifications. However, some of them do not include an option for a periodic […]
Steve Starcher, President of Timco in Chicago, was recently called to a hospital, at the request of a manufacturer, to troubleshoot a vinyl floor that had a yellowing problem. In this case study, learn more about the tests that Steve and the Timco team performed on the floor and the ultimate outcome.