Need IICRC CCMT certification for your team? Join XL North’s Bill Luallen on November 14th & 15th in Columbus, OH where he’ll be instructing the newly-overhauled Commercial Carpet Maintenance Technician course and exam. Don’t miss this opportunity to get certification at a discounted rate of $125 per person. Exam certification is an additional $80 made […]
Get Serious About Company Culture
Company culture has been a trending topic in the corporate arena for a few years now, and it’s not exclusive to large corporations and the white collar professional. The “culture” of a company is essentially the organization’s personality. Company culture consists of many elements, including your organization’s mission, work setting, ethics, expectations, values, and goals. […]
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Go on the Offensive to Protect Your Flooring Investment
By Spencer Luallen, Technical Maintenance Specialist, Roppe Holding Company Safe guarding investments and assets is always a good idea, right? Nick Saban and the Alabama Crimson Tide wouldn’t take Offensive Linemen off the field to get another Wide Receiver on the field, would they? No, because protecting the 5-star Quarterback recruit that could lead them […]
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Case Studies
Grout Sealant Gone Wrong – A Case Study
In this case study, Matt Tylman of DFS Green in Phoenix discusses how his team turned around a grout sealant project gone wrong. Learn more about the challenge he faced and the chemicals and process he used to solve the problem.
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Guideline for Using Vital Oxide® in Cleaning & Disinfection of 2019 Novel Coronavirus (nCoV) Contamination in Commercial, Institutional, and Home Environments
Vital Oxide has demonstrated effectiveness against viruses similar to 2019-nCoV on hard non-porous surfaces.
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Suggested Procedures
Guidelines for Using Vital Oxide in HVAC Units
Vital Oxide is EPA approved for use in HVAC units to kill mold and mildew. In this XLN Suggested Procedures PDF, you’ll learn the step by step process to use Vital Oxide in commercial HVAC units.
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How Floor Care Providers Can Offer Value to Their Customers
XL North recently sponsored a manufacturer panel discussion at the Starnet Floor Care Maintenance Conference in Dallas, TX, where we discussed how flooring maintenance providers can become a customer’s trusted resource by adding value to your service offering. Our group of flooring industry experts included: Jim Toth, Maintenance & Technical Service Specialist of Mannington Commercial […]
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How to Continue Being a Trusted Service Provider During Today’s Challenging Times
In the commercial floor care industry, we are seeing the effects of COVID-19 in a couple of ways. First, our customers are sending non-essential personal to work remotely from home, if possible. Second, we are being asked to assist our customers with disinfection and sanitization procedures. What do these two things mean for us? Our […]
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Guides & Checklists
How to Read Safety Data Sheets (SDS)
Discover XL North’s essential guide to Safety Data Sheets, a must-read for anyone involved in handling chemicals. This guide simplifies the complexities of SDS, covering identification, hazard recognition, and safe handling practices to ensure you can manage chemicals safely and effectively. Perfect for professionals at all levels, it’s your key resource for understanding the critical […]
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How to Remove Releasable Sticker & Adhesive Residue from Floors
XL North’s Bill Luallen is back with a quick tip on how to remove the adhesive residue that stickers can leave on floors. More and more businesses are using way finding stickers throughout their facilities to direct traffic according to social distancing guidelines. While these stickers help promote safety in the workplace, adhesive can be […]
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Ice Melt in July: The Science of Wicking
Are you familiar with this carpet cleaning scenario? The last snowfall melted a couple of months ago, summer’s here, and your crew is performing second quarter contracted cleaning of local bank branches. At the first location they inspect the facility, bring in equipment, pre-spray, scrub, and extract. They take photos of a job well done […]
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Industry-wide Changes Are Coming for Commercial Resilient Floors
Mark Bischoff from Starnet shared his insights with me about the upcoming changes in resilient flooring that will significantly impact commercial flooring professionals. As the President and CEO of the world’s largest network of full-service independent flooring contractors, Mark’s understanding of the industry is unparalleled. His comprehensive experience in the flooring business is evident in […]
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Interview with Bob Deweese, Operations Manager, Rite Rug
Bob Deweese is known throughout the flooring maintenance industry as an innovator and master technician. Currently employed by Rite Rug in Columbus, Ohio as Operations Manager, he has also worked with Dupont, Millicare and Starnet and he’s seen issues sweeping the full spectrum of floor care in his nearly 30 year career. Bob has trained […]
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Interview with Eddie Davis, Legacy Maintenance Services
Eddie Davis, VP of Sales and Business Development with Legacy Maintenance Services started his career with the company while he was in college at Ohio State, working part-time in the maintenance division of Legacy Commercial Flooring. After graduating from the Fisher College of Business, he considered positions in the financial industry, but took his current […]
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Interview with Eileen Goodman, Moody Nolan
As partner and Director of Design with Moody Nolan, Eileen Goodman offers a unique perspective of the flooring industry – from manufacturing to installation to maintenance. Her design career spans over three decades and she’s been with Moody Nolan, a national leader in architecture, civil engineering and interior design, for the past 26 years. Experienced […]
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Interview with James Parker Burnett, GM, Vital Solutions
Chemistry is essential to proper floor care, but the diverse selection of products available on the market inevitably makes for a large, often unorganized, chemical inventory in work vans, trucks, warehouses, and storage rooms. James Parker Burnett, General Manager with Vital Solutions, recalls the early days of Vital Oxide. “About 10 years ago, Vital Oxide […]