Are you familiar with this carpet cleaning scenario? The last snowfall melted a couple of months ago, summer’s here, and your crew is performing second quarter contracted cleaning of local bank branches. At the first location they inspect the facility, bring in equipment, pre-spray, scrub, and extract. They take photos of a job well done […]
Industry-wide Changes Are Coming for Commercial Resilient Floors
Mark Bischoff from Starnet shared his insights with me about the upcoming changes in resilient flooring that will significantly impact commercial flooring professionals. As the President and CEO of the world’s largest network of full-service independent flooring contractors, Mark’s understanding of the industry is unparalleled. His comprehensive experience in the flooring business is evident in […]
Tags
Interview with Bob Deweese, Operations Manager, Rite Rug
Bob Deweese is known throughout the flooring maintenance industry as an innovator and master technician. Currently employed by Rite Rug in Columbus, Ohio as Operations Manager, he has also worked with Dupont, Millicare and Starnet and he’s seen issues sweeping the full spectrum of floor care in his nearly 30 year career. Bob has trained […]
Tags
Interview with Eddie Davis, Legacy Maintenance Services
Eddie Davis, VP of Sales and Business Development with Legacy Maintenance Services started his career with the company while he was in college at Ohio State, working part-time in the maintenance division of Legacy Commercial Flooring. After graduating from the Fisher College of Business, he considered positions in the financial industry, but took his current […]
Tags
Interview with Eileen Goodman, Moody Nolan
As partner and Director of Design with Moody Nolan, Eileen Goodman offers a unique perspective of the flooring industry – from manufacturing to installation to maintenance. Her design career spans over three decades and she’s been with Moody Nolan, a national leader in architecture, civil engineering and interior design, for the past 26 years. Experienced […]
Tags
Interview with James Parker Burnett, GM, Vital Solutions
Chemistry is essential to proper floor care, but the diverse selection of products available on the market inevitably makes for a large, often unorganized, chemical inventory in work vans, trucks, warehouses, and storage rooms. James Parker Burnett, General Manager with Vital Solutions, recalls the early days of Vital Oxide. “About 10 years ago, Vital Oxide […]
Tags
Interview with Jeff Cross, Executive Editor, Cleanfax
Jeff Cross is a very recognizable name and face in the world of floor cleaning and restoration. A prominent industry icon, Jeff’s most notable role as executive editor of Cleanfax magazine normally has him on the other side of an interview, as the person asking the tough questions. Not surprisingly, investigative journalism became Cross’s professional […]
Tags
Interview with Mark Warner, Education Manager, ISSA
Training As a Passion Mark Warner is currently the education manager for ISSA‘s Cleaning Management Institute. His extensive background in floor care spans over three decades, with two of those spent in training and education. “Being involved with training and sharing information, I learn every day as well as try and teach others every day,” […]
Tags
Interview with PTL’s Lloyd Cooper: How Do We Revive Collaboration in the Flooring Industry?
In my pivotal conversation with industry veteran Lloyd Cooper from Professional Testing Labs, we dove deep into the significant transformations he’s witnessed throughout his career in flooring. Lloyd underscored how we’re grappling with a decline in seasoned personnel, leading to a resurgence of previously solved problems. We reflected on times when the industry was more […]
Tags
Interview with The Moisture Testing Guy, Carl Bredl
Carl Bredl has been in the flooring industry for 35 years and the depth of his experience is impressive. Beginning as a union installer in 1985, he started with carpet, and eventually ventured into hard surfaces, including vinyls, rubber, wood, laminate, concrete repair, epoxy mitigation systems, and resinous flooring. He’s known as “The Moisture Testing […]
Tags
Investing in Floor Care Education: The Value of a Trained Technician
Want to differentiate your company from the competition and grow your business? Consider an investment in floor care education. Knowledgeable, skilled technicians cut down on labor costs, troubleshoot effectively, and provide insight on the latest industry specifications and trends. There are many challenges in the floor maintenance industry. Many stem from the inherit competitive nature […]
Tags
Is Commercial Carpet Poised for a Comeback?
Original Author: Carrie Brown Carrie Brown is a strategic marketing consultant specializing in the floor care industry. With experience in copywriting, graphic design, and web development, she develops and executes integrated marketing strategies that help organizations communicate more effectively and drive growth. Modern workplaces are evolving to “flex,” as Jessica Chevalier highlights in this […]
Tags
Join Bill Luallen for IICRC RFMT Certification Course & Exam
Need IICRC RFMT certification for yourself or members of your team? Don’t miss this opportunity to get certified! XL North’s Bill Luallen will be the instructor for the upcoming IICRC Resilient Flooring Maintenance Technician course and exam hosted by Restoration Academy in March in Indianapolis. RFMT training isn’t just for floor care technicians. The education […]
Tags
Case Studies
Kitchen Quarry Tile & Grout Cleaning Case Study
Jesse Castro of Texan Floor Service describes a recent job where kitchen quarry tile and grout needed the attention of floor care professionals. Learn how his crew made the floor shine like new with XL TC Tile Cleaner and XL GC Grout Cleaner in this case study.
Tags
Last Chance to Get the Introductory Rate! IICRC RFMT Training Course & Certification
The first two IICRC Resilient Flooring Maintenance Technician (RFMT) classes in Columbus and Dallas were great successes, and the upcoming 2 day course in Las Vegas is your last chance to get yourself or your technicians certified for only $229. Don’t miss the opportunity! Continuing education is vital in flooring maintenance. This is an excellent […]
Tags
Laying the Foundation: Social Media Strategies for Flooring Pros in 2025
Original Author: Carrie Brown Carrie Brown is a strategic marketing consultant specializing in the floor care industry. With experience in copywriting, graphic design, and web development, she develops and executes integrated marketing strategies that help organizations communicate more effectively and drive growth. Social media remains an essential tool for commercial flooring professionals aiming to […]
