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Case Studies

3M Trizact System Case Study

Carlos Molina of RD Weis in Hartford, Connecticut describes a customer’s request to remove carpet and bring the concrete underneath to a brilliant shine in this case study. Up for the challenge, Carlos, along with Vic Fotia, used the 3M Trizact System and Scotchgard Stone Floor Protector for a demo. With the right chemistry and […]

Guides

A View from the Other Side Interview Compilation

Over the past few years, XL North has interviewed several savvy business professionals in or associated with the flooring industry. They’ve offered their experience and words of wisdom to provide insight to those working in flooring and flooring maintenance. In our “A View from the Other Side” compilation, we’ve collected observations from 12 industry pros […]

Tutorials

Abraded VCT Surface

Heavily damaged VCT doesn’t always need replacement. This tutorial details a restorative process for scratched and abraded VCT.

Acrylic Finish in Grout

Here are examples of an acrylic finish trapped inside of grout. It may look evenly soiled when you take the job on (best is to always do a demo prior to committing to the project), but after you do the tile cleaning and then grout cleaning you end up with this, a splotchy train wreck […]

Case Studies

Adhesive on Carpet Case Study

Learn how Steve Brown with Southeastern Commercial Flooring successfully restored the appearance of a customer’s carpet when plastic with an adhesive backing was used to protect the floor during a construction project. When construction was finished and the plastic was removed, the adhesive unfortunately stayed behind.

Case Studies

Ardex PC-T Pour & Polish Case Study

Cooper Miller with Sun Interiors in New Orleans recently discovered the challenges that come with surface prep as he completed his first pour and polish job on two small playground bathrooms. Learn how XLN’s Porosity+ helped save the project when Ardex PC-T was used as an overlayment on concrete.

Avoid Plumbing Back Charges on Tile & Grout Installations with XL Clean-Up

In the past, Steve and Kathy Cloud would dread receiving a call from an end user or GC concerning a clogged drain on a job site. Not anymore. Owners of M. Frank Higgins in Connecticut, Steve and Kathy recently introduced a preventive procedure on all of their tile and grout jobs that requires the use […]

Can Carpet, Fabrics, or Upholstery be Disinfected or Sanitized?

Disinfection and sanitization are trending topics due to the current pandemic. As the situation around the globe changes daily, it’s important to educate your staff and your customers with the most updated information. Although the words “disinfect” and “sanitize” may commonly go hand in hand, they are different. Here’s the distinction. Only hard non-porous surfaces […]

Case Studies

Carpet Color Shift Case Study

Would your technicians be able to correctly identify and troubleshoot this carpet color shift issue? While knowing how to clean floors is vitally important, this case study highlights why knowledge and understanding of the chemistry behind the process is also necessary for techs to properly troubleshoot maintenance problems.

Case Studies

Carpet Restoration Demo Case Study

Carpet in the main hallway of a Class A building in downtown New Orleans was not performing as well as carpet throughout the rest of the building. Sun Interiors was called in for a demo to see if the carpet could be “revived”. Check out their results and learn the process they used in this […]

Case Studies

Ceramic Tile Grout Haze Case Study

A local Scottsdale, Arizona daycare facility was faced with a floor care challenge when their newly installed ceramic tile was tracked with dirt and covered in grout haze. Matt Tylman and the DFS Green team were called in to correct the problem after other contractors failed to find a proper solution. In this case study, […]

Charged Particles or Filtration Soiling

Our customer tried cleaning the carpet under the door of an electrical closet entrance with pre-spray with Citrus Solv, and had no results (with proper dwell time and agitation). The customer used XL Charge Away, agitation and then extraction.

Guides

Commercial Flooring Maintenance Van and Truck Inventory Checklist

Members of the XL North Tactical Group helped us compile this comprehensive list of recommended and must-have tools, accessories, and equipment to have aboard commercial floor care vans and trucks. Learn what you need to be fully prepared on carpet, resilient, and tile & grout jobs.

Conflict Resolution in Flooring Maintenance

While in the Navy, I knew a couple of guys that were EOD’s, short for Explosive Ordinance Disposal. I liked them because no matter what was going on, they always kept calm. A disclaimer here: I never went to work with them because I have a fear of being blown to bits. Maintenance operations managers […]

Case Studies

Dining Facility Carpet Case Study

Unhappy with the appearance of relatively new carpet, the staff at a dining facility in Chicago reached out to Steve Starcher and the Timco team for assistance. Steve and his crew performed an impressive demo to show how easily and effectively carpet can be cleaned and maintained when equipped with the proper chemistry and floor […]

Discover the Difference that Foam Makes When Cleaning Carpet

XL North is always on the lookout for new advancements in the commercial floor care industry that can help our customers achieve better results. While using foam detergent as a cleaning method has been around for quite some time, the chemistry and process used to create foam has changed greatly over the decades. Recent improvements […]