Skip to the content
info@xlnorth.com 888-530-2259
SDS   Support     Contact     Locations

XL North XL North

Industry Leaders in Floor Care & Surface Prep Solutions

  • Shop
    • Carpet Care
    • Coatings
    • Concrete Surfaces
    • Disinfection
    • Equipment
    • Resilient Floor Care
    • Rubber
    • Spotters
    • Tile, Grout & Stone
    • Upholstery

    • All Products
  • For Home
    • Home Flooring Maintenance
    • Essential Consumer Products
    • Guides & Tips
  • For Professionals
    • Commercial Flooring Maintenance
    • Concrete Surface Prep
    • Solutions By Floor Type
    • Solutions for Facilities
    • Solutions for Pro’s
    • Before & After Gallery
  • Training
  • Resources
    • Blog
    • Resources, Guides & Tips
    • Glossary & References
    • Video Library
    • Newsletters
      • 2022
      • 2023
      • 2024
      • 2025
      • 2026
  • Company
    • About XL North
    • Careers
    • Industry Organizations, Certifications & Awards
    • Support
Navigation:
  • 0 items

Operations Managers

XL North Resource Library

Home / Operations Managers / Page 5

Soil Removed During Quarterly Maintenance Highlights Importance of Vacuuming

Infinite Floorcare’s latest blog post, “Using Dry Soil Removal and Encapsulation to Target Deeply Embedded Soils on Flotex,” details the quarterly maintenance process at a customer’s facility on Flotex flooring, where 95.12 grams of dry insoluble soil were removed during the pre-vacuuming phase. The accumulation of such a considerable amount of soil not only stresses […]

Read More

Tags
carpetCarpet Caredaily maintenanceencapsulationmaintenance Commercial Flooring ContractorsCustodial SupervisorsFacility ManagersManufacturer RepsManufacturer Technical SupervisorsOperations Managers

Standards Matter: Why Floor Care Providers Should Keep the S100 in Their Back Pockets

Commercial floor care service providers are familiar with frequently asked questions from customers. Any technician worth their weight not only understands the details of their craft, but can also accurately provide answers to common customer questions when asked. Answering “who”, “what”, “when”, “where”, or “how” often needs nothing more than a short explanation, but when […]

Read More

Tags
business best practicescarpetiicrctraining Commercial Flooring ContractorsOperations ManagersSelf-Help / Office Managers Carpet
Suggested Procedures

Suggested Procedures: Dealing with Ice Melt on Resilient Floors

Winter weather brings more than just snow—it leaves behind tough ice melt residues that can damage resilient flooring, dull finishes, and make cleaning more difficult. XL North’s Suggested Procedures for Dealing with Ice Melt on Resilient Floors provides a step-by-step approach to effectively remove these residues, maintain your floors, and prevent long-term damage. In this […]

Read More

Tags
resilientResilient Floor Care Commercial Flooring ContractorsCustodial SupervisorsFacility ManagersManufacturer Technical SupervisorsOperations ManagersSelf-Help / Office Managers Resilient
White Papers

The 4 Types of Surfactants

In this informative XLN resource, learn the science of surfactants and how they’re used in carpet cleaning chemistry.

Read More

Tags
chemistrytraining Commercial Flooring ContractorsCustodial SupervisorsOperations Managers Carpet
White Papers

The 5 Principles of Carpet Cleaning

Every new carpet cleaning technician on your team should be educated on carpet care basics. Learn the five principles of cleaning carpet – dry soil removal, soil suspension, extraction, grooming and drying – in this informative XLN white paper. Also discover the science of soil suspension, how to deal with wicking, and correct wand techniques […]

Read More

Tags
maintenance Commercial Flooring ContractorsCustodial SupervisorsOperations Managers Carpet

The Impact of Concrete Porosity on Resilient Flooring Installation

The question has been asked by flooring contractors many times, “Why does the concrete substrate need to be rendered porous prior to the installation of resilient flooring?” Most resilient manufacturers require the substrate to be rendered porous by mechanical means prior to installation. We’ve put together a helpful course deck that: Explains the reasons to […]

Read More

Tags
Concrete Surfacesresilient Commercial Flooring ContractorsManufacturer RepsManufacturer Technical SupervisorsOperations Managers concreteResilient

The Ramifications of Specifications

In this article, XL North’s Bill Luallen, along with Stan Hulin, breaks down the links in the floor care industry chain – from manufacturer to end user. They also discuss one simple, but hard, truth. Although no one along the chain wants to purposefully undermine someone else, it can, and does, happen. Stan and Bill […]

Read More

Tags
Commercial Flooring ContractorsCustodial SupervisorsFacility ManagersManufacturer RepsManufacturer Technical SupervisorsOperations ManagersSelf-Help / Office Managers
The Real Cost of Commercial Floor Care Chemistry & Equipment
White Papers

The Real Cost of Commercial Floor Care Chemistry & Equipment

Bill Luallen breaks out the math to show that low-cost products don’t always equal big profits. In this XLN white paper, learn how investing in better chemistry and equipment can actually make money for your commercial floor care business.

Read More

Tags
business best practicesequipment Commercial Flooring ContractorsOperations Managers
White Papers

The Science of Nylon

Learn the history, science, and technology advancements behind nylon and nylon carpet fibers in this informative XLN white paper.

Read More

Tags
nylon Commercial Flooring ContractorsOperations Managers Carpet
White Papers

The Science of Soil Composition

In this helpful XLN white paper, learn the science of soil, including what soil is made of, why it’s so damaging to carpet, and what types of equipment should never be used for soil removal.

Read More

Tags
maintenancetraining Commercial Flooring ContractorsCustodial SupervisorsOperations Managers Carpet

Thinset Removal Done Right

The team at Southeastern Commercial Flooring recently discovered the dust free benefits of two of XL North’s surface prep products when they were used to remove thinset from a tile and grout demolition. Ken Baxley, SCF Project Manager, discusses the job details. “Our crew was demoing 2”x2” mosaic tile in 4 bathrooms, each approximately 285 […]

Read More

Tags
ceramic tilesurface prepthinsetTile Grout & Stone Commercial Flooring ContractorsManufacturer RepsManufacturer Technical SupervisorsOperations Managers Grout & StoneTile

Training Is (And Will Always Be) The Most Import Factor In Commercial Floor Care

Steve Brown with Infinite Floorcare in Atlanta shared with us an experience on a recent job where his team’s knowledge, training, and education helped to avoid what could have possibly been a flooring disaster if left in the hands of lesser qualified technicians. The project scope was a post construction cleaning where the main focus […]

Read More

Tags
Tile Grout & Stonetrainingtroubleshooting Commercial Flooring ContractorsOperations Managers Grout & StoneTile
Case Studies

Troubleshooting Line Sputter on Commercial Carpet Tile

Discover the flooring anomaly that could be the source of this unusual soiling situation on commercial carpet tile in this XLN case study.

Read More

Tags
carpetCarpet Carecarpet tiletroubleshooting Commercial Flooring ContractorsManufacturer Technical SupervisorsOperations Managers Carpet

Update on IICRC Commercial Carpet Maintenance Technician (CCMT) Course Revisions

Over the past few months, several commercial flooring industry leaders came together to begin reviewing and revising the IICRC Commercial Carpet Maintenance Technician (CCMT) Certification Program Description and Exam. Here’s an update from the Tactical Advisory Committee (TAC) Chair, XL North’s Bill Luallen. “At the sixth month mark, I’ve realized that this is a lot […]

Read More

Tags
carpetiicrcmaintenancetraining Commercial Flooring ContractorsOperations Managers Carpet
Case Studies

Vinyl Floor Yellowing Case Study

Steve Starcher, President of Timco in Chicago, was recently called to a hospital, at the request of a manufacturer, to troubleshoot a vinyl floor that had a yellowing problem. In this case study, learn more about the tests that Steve and the Timco team performed on the floor and the ultimate outcome.

Read More

Tags
resilientvinyl Commercial Flooring ContractorsCustodial SupervisorsFacility ManagersManufacturer RepsManufacturer Technical SupervisorsOperations Managers Healthcare Resilient
Suggested Procedures

Vital Oxide Guidelines for Use: Cleaning & Disinfection Coronavirus Contamination

This is a guideline for using Vital Oxide® in the cleaning and disinfecting of 2019 Novel Coronavirus (nCoV) contamination in commercial, institutional, and home environments. This guide may be superseded by local regulations. For additional resources, please refer to our blog post update on Coronavirus concerns in the US.

Read More

Tags
disinfectionproductsvital oxide Commercial Flooring ContractorsCustodial SupervisorsFacility ManagersOperations ManagersSelf-Help / Office Managers FitnessHealthcareHigher EducationK-12OfficeRestaurantRetail
Page 5 of 6« First«...23456»
info@xlnorth.com
888-530-2259
Shop
  • Carpet Care
  • Coatings
  • Concrete Surfaces
  • Disinfection
  • Equipment
  • Resilient Floor Care
  • Rubber
  • Spotters
  • Tile, Grout & Stone
  • Upholstery
For Home
  • Home Flooring Maintenance
  • Guides & Tips
  • Essential Consumer Products
  • Before & After Gallery
For Pros
  • Commercial Flooring Maintenance
  • Concrete Surface Prep
  • Solutions By Floor Type
  • Solutions for Facilities
  • Solutions for Professionals
  • Training
XL North
Resources
  • Case Studies
  • Catalogs
  • Guides & Checklists
  • Suggested Procedures
  • Tutorials
  • White Papers
  • Technical Data Library (SDS)
  • Video Library
  • Newsletter
Insights
  • Articles
  • Interviews
  • Products in Action
  • Tech Bulletins
  • Sales & Marketing
  • Videos
Quick Links
  • About XL North
  • Awards & Certifications
  • Contact Us
  • Support
  • Technical Data Library
  • Distributors Locations
  • Distributors Login
Contact & Location

Mailing Address
XL North
PO Box 2682
Fall River, MA 02722


Shipping Address
XL North
63 Water Street
Fall River, MA 02722

XL North. All Rights Reserved. © 2026
Sitemap Returns Policy XL North Shipping Policy Terms and Conditions Imprint Disclaimer Cookie Policy Privacy Statement Cookie Policy

Website & Marketing Powered by Our Partners at: Hanas Design

  • Shop
    • Carpet Care
    • Coatings
    • Concrete Surfaces
    • Disinfection
    • Equipment
    • Resilient Floor Care
    • Rubber
    • Spotters
    • Tile, Grout & Stone
    • Upholstery
    • [Divider]
    • All Products
    • Back
  • For Home
    • Home Flooring Maintenance
    • Essential Consumer Products
    • Guides & Tips
    • Back
  • For Professionals
    • Commercial Flooring Maintenance
    • Concrete Surface Prep
    • Solutions By Floor Type
    • Solutions for Facilities
    • Solutions for Professionals
    • Before & After Gallery
    • Back
  • Training
  • Resources
    • Blog
    • Video Library
    • Glossary & References
    • All Resources
    • Newsletters
      • 2022
      • 2023
      • 2024
      • 2025
      • Back
    • Back
  • Company
    • About XL North
    • Careers
    • Industry Organizations, Certifications & Awards
    • Support
    • Back
XL North
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}

Loading Comments...