Carlos Molina of RD Weis in Hartford, Connecticut describes a customer’s request to remove carpet and bring the concrete underneath to a brilliant shine in this case study. Up for the challenge, Carlos, along with Vic Fotia, used the 3M Trizact System and Scotchgard Stone Floor Protector for a demo. With the right chemistry and […]
A Direct Line: Why XL North’s Customer Support Stands Apart
If you’ve been in commercial floor care for any length of time, you know the difference between a supplier—and a partner. At XL North, that difference is what we strive to embody daily. It’s not just about selling chemistry. It’s about offering clarity, guidance, and confidence in every call. And sometimes, it feels as simple—and […]
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Guides & Checklists
A View from the Other Side Interview Compilation
Over the past few years, XL North has interviewed several savvy business professionals in or associated with the flooring industry. They’ve offered their experience and words of wisdom to provide insight to those working in flooring and flooring maintenance. In our “A View from the Other Side” compilation, we’ve collected observations from 12 industry pros […]
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Suggested Procedures
Abraded VCT Surface
The XL North Suggested Procedures (SOP) PDF underscores that a heavily damaged VCT can be revived. Authored by industry professionals, this guide presents a restorative process for managing scratched and abraded VCT, facilitating the renewal of your flooring’s integrity and appearance without necessitating complete replacement.
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Acrylic Finish in Grout
Here are examples of an acrylic finish trapped inside of grout. It may look evenly soiled when you take the job on (best is to always do a demo prior to committing to the project), but after you do the tile cleaning and then grout cleaning you end up with this, a splotchy train wreck […]
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Case Studies
Adhesive on Carpet Case Study
Learn how Steve Brown with Southeastern Commercial Flooring successfully restored the appearance of a customer’s carpet when plastic with an adhesive backing was used to protect the floor during a construction project. When construction was finished and the plastic was removed, the adhesive unfortunately stayed behind.
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Answers to Your Questions About Vital Oxide
Vital Oxide has been our most asked about product this year for good reason. Because it’s on the EPA List N, it’s become a favored choice for disinfection and sanitization use to safeguard spaces and facilities against Coronavirus. Below we answer some of the most common questions we’re asked about VO. What is Vital Oxide? […]
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Case Studies
Ardex PC-T Pour & Polish Case Study
Cooper Miller with Sun Interiors in New Orleans recently discovered the challenges that come with surface prep as he completed his first pour and polish job on two small playground bathrooms. Learn how XLN’s Porosity+ helped save the project when Ardex PC-T was used as an overlayment on concrete.
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Avoid Plumbing Back Charges on Tile & Grout Installations with XL Clean-Up
In the past, Steve and Kathy Cloud would dread receiving a call from an end user or GC concerning a clogged drain on a job site. Not anymore. Owners of M. Frank Higgins in Connecticut, Steve and Kathy recently introduced a preventive procedure on all of their tile and grout jobs that requires the use […]
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Bill Luallen Interviews Flooring Inspector & IICRC Division Chair Bob Blochinger
Our own Bill Luallen sits down with industry veteran Bob Blochinger, Division Chair for The IICRC Inspection Division, to learn more about his path to becoming a flooring inspector. In our first XLN audio interview, listen as they discuss training and certification, a few of Bob’s unique experiences as an inspector, and what Bob would […]
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Case Studies
Bonnet Rotary Machine Case Study
In this XLN case study, Andy Bayler of Tarkett discusses troubleshooting what appeared to be premature wear on commercial carpet tile. Learn how he investigated the issue and discovered the cause of the problem by downloading the PDF.
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Can Carpet, Fabrics, or Upholstery be Disinfected or Sanitized?
Disinfection and sanitization are trending topics due to the current pandemic. As the situation around the globe changes daily, it’s important to educate your staff and your customers with the most updated information. Although the words “disinfect” and “sanitize” may commonly go hand in hand, they are different. Here’s the distinction. Only hard non-porous surfaces […]
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Case Studies
Carpet Color Shift Case Study
Would your technicians be able to correctly identify and troubleshoot this carpet color shift issue? While knowing how to clean floors is vitally important, this case study highlights why knowledge and understanding of the chemistry behind the process is also necessary for techs to properly troubleshoot maintenance problems.
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Case Studies
Carpet Restoration Demo Case Study
Carpet in the main hallway of a Class A building in downtown New Orleans was not performing as well as carpet throughout the rest of the building. Sun Interiors was called in for a demo to see if the carpet could be “revived”. Check out their results and learn the process they used in this […]
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Case Studies
Case Study: LVT & Tile Renewed with XL APC
Discover how DFS Flooring restored 2,000 square feet of heavily soiled LVT and tile at a Los Angeles medical facility using XL North’s trusted XL APC All Purpose Cleaner. This case study details the process, challenges, and successful outcomes, with insights from Armando Alvarez, Operations Manager at DFS Flooring. See how XL North products deliver […]
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Case Studies
Case Study: XL PTU Shine Plus Elevates Stained Concrete
Discover how Texan Floor Service achieved stunning results on their office/warehouse floors with XL PTU Shine Plus. Download the PDF to learn about their process, products used, and the glowing feedback. Experience the transformative power of XL PTU Shine Plus for yourself. Click to download and uncover Texan Floor Service’s shining success story.