Every new carpet cleaning technician on your team should be educated on carpet care basics. Learn the five principles of cleaning carpet – dry soil removal, soil suspension, extraction, grooming and drying – in this informative XLN white paper. Also discover the science of soil suspension, how to deal with wicking, and correct wand techniques […]
The Impact of Concrete Porosity on Resilient Flooring Installation
The question has been asked by flooring contractors many times, “Why does the concrete substrate need to be rendered porous prior to the installation of resilient flooring?” Most resilient manufacturers require the substrate to be rendered porous by mechanical means prior to installation. We’ve put together a helpful course deck that: Explains the reasons to […]
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The Ramifications of Specifications
In this article, XL North’s Bill Luallen, along with Stan Hulin, breaks down the links in the floor care industry chain – from manufacturer to end user. They also discuss one simple, but hard, truth. Although no one along the chain wants to purposefully undermine someone else, it can, and does, happen. Stan and Bill […]
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White Papers
The Real Cost of Commercial Floor Care Chemistry & Equipment
Bill Luallen breaks out the math to show that low-cost products don’t always equal big profits. In this XLN white paper, learn how investing in better chemistry and equipment can actually make money for your commercial floor care business.
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White Papers
The Science of Nylon
Learn the history, science, and technology advancements behind nylon and nylon carpet fibers in this informative XLN white paper.
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White Papers
The Science of Soil Composition
In this helpful XLN white paper, learn the science of soil, including what soil is made of, why it’s so damaging to carpet, and what types of equipment should never be used for soil removal.
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Thinset Removal Done Right
The team at Southeastern Commercial Flooring recently discovered the dust free benefits of two of XL North’s surface prep products when they were used to remove thinset from a tile and grout demolition. Ken Baxley, SCF Project Manager, discusses the job details. “Our crew was demoing 2”x2” mosaic tile in 4 bathrooms, each approximately 285 […]
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Training Is (And Will Always Be) The Most Import Factor In Commercial Floor Care
Steve Brown with Infinite Floorcare in Atlanta shared with us an experience on a recent job where his team’s knowledge, training, and education helped to avoid what could have possibly been a flooring disaster if left in the hands of lesser qualified technicians. The project scope was a post construction cleaning where the main focus […]
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Case Studies
Troubleshooting Line Sputter on Commercial Carpet Tile
Discover the flooring anomaly that could be the source of this unusual soiling situation on commercial carpet tile in this XLN case study.
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Update on IICRC Commercial Carpet Maintenance Technician (CCMT) Course Revisions
Over the past few months, several commercial flooring industry leaders came together to begin reviewing and revising the IICRC Commercial Carpet Maintenance Technician (CCMT) Certification Program Description and Exam. Here’s an update from the Tactical Advisory Committee (TAC) Chair, XL North’s Bill Luallen. “At the sixth month mark, I’ve realized that this is a lot […]
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Case Studies
Vinyl Floor Yellowing Case Study
Steve Starcher, President of Timco in Chicago, was recently called to a hospital, at the request of a manufacturer, to troubleshoot a vinyl floor that had a yellowing problem. In this case study, learn more about the tests that Steve and the Timco team performed on the floor and the ultimate outcome.
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Suggested Procedures
Vital Oxide Guidelines for Use: Cleaning & Disinfection Coronavirus Contamination
This is a guideline for using Vital Oxide® in the cleaning and disinfecting of 2019 Novel Coronavirus (nCoV) contamination in commercial, institutional, and home environments. This guide may be superseded by local regulations. For additional resources, please refer to our blog post update on Coronavirus concerns in the US.
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What Is a Floor Maintenance Expert?
Often times I am introduced as an expert of floor maintenance and to this day I cringe every time I hear it. The reason is that it is so difficult to define what an expert of floor maintenance really is. What makes an expert in floor maintenance? Is it the number of years they have […]
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Why Efficiency is Key to Increasing Floor Care Profit
We can all agree that profitability, regardless of industry, is the end goal for any organization. While turning a profit can be a challenge, increasing the bottom line is a more common obstacle for many flooring maintenance businesses. For most, the first step to boosting profits is improving efficiency. Floor care is an industry heavily […]
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XL Academy: Continued Improvements in Floor Care Education
This month marks one year of not seeing our customers in person and, frankly, without that interaction, it’s been miserable. However, we’ve made great use of that time by focusing on XL Academy. First, we’ve been working alongside true industry leaders and subject matter experts to revamp two certification courses for the IICRC. The RFMT […]
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XL North Adds New Distributors for its Concrete Surface Prep Products
MARCH 21, 2019 – Fall River, MA – XL North announced that it has recently partnered with additional distributors to make its line of concrete surface prep products available throughout more regions of the country. The Belknap White Group and Bixco Flooring and Supplies join the list of flooring supply stores where contractors and concrete […]