At the request of a carpet manufacturer, XL North was asked to offer recommendations for cleaning the carpet in a restaurant chain. The franchisee owner was upset wit the condition of the carpet, even though he’d just had it cleaned, and he believed the carpet was the problem. Learn the simple process XLN’s Bill Luallen […]
Case Studies
Restaurant Kitchen Carpet Case Study
Recently we were called out to a restaurant in Cleveland, Ohio that had an extreme build-up of kitchen greases in carpet less than two years old. The most notable soiling was in the major walking paths and around the server area and extended from the restaurant’s kitchen into the dining area. With proper chemistry and […]
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Case Studies
Restoration of Rubber Floors in School Stairwell Case Study
Thomas Leveille recently discovered the power of XL North’s rubber floor care products during a restoration project at The William E. Norris School. Leveille, head custodian at the elementary school located in Southampton, Massachusetts, was tasked with removing years of built up dirt and grime, including previously applied floor wax, from rubber flooring in the […]
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Case Studies
Retail Carpet Tile Case Study
In this case study, Bob Deweese of Rite Rug in Columbus, Ohio discusses how Rite Rug turned a carpet cleaning demo into a national account. How? By working to build a relationship with the client and far exceeding their expectations! Learn more on how Rite Rug became involved, the job specs, and the process taken […]
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Reviews are in XL Academy’s Inaugural IICRC SMT Course
XL Academy recently held its first IICRC Stone, Masonry, and Tile Care Technician (SMT) course and certification exam, expertly led by Bill Luallen. This course, focusing on the maintenance and cleaning of natural and manufactured stone, ceramic tile, masonry, and grout surfaces, attracted participants eager to elevate their professional skills over two days in Columbus, […]
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Case Studies
Rubber Flooring Case Study
In this case study, Chip Grimes, President of Facility Services Group in Philadelphia, discusses a recent experience with rubber flooring installed at an area hospital, and the phenomenal results his team achieved using the XL North line of rubber flooring products. Read what Chip has to say about the chemistry, the process, and the status […]
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Rubber Flooring Pops on School Stairs After Successful Restoration
Tom Leveille recently discovered the power of XL North’s rubber floor care products during a restoration project on the main stairwell at the William E. Norris School. Leveille, head custodian at the elementary school located in Southampton Massachusetts, explains the job. “The school renovation and addition took place in 1995 and is in great shape. […]
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Case Studies
Rubber Flooring Restoration Case Study
The recent addition of a logo to a school’s existing rubber flooring highlighted the floor’s dirtiness, even though it was less than 2 years old. When the logo was installed, attic stock flooring was used to complete the border. Custodial staff believed they had kept the textured rubber corridors clean, but when compared to the […]
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Safety, Health, and Cleanliness are Top Priorities When Reopening Your Business
As businesses across the country begin to reopen in the wake of the Coronavirus pandemic, undoubtedly new disinfection, cleaning, and sanitization procedures will need to be put in place to assure the health and safety of customers and employees. We asked three industry leaders – architect Timothy Hawk, commercial flooring services provider Thomas Holland, and […]
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Case Studies
Scratched LVT Case Study
Chris Weske of Nice and Green Flooring Solutions in Burlington, North Carolina discusses his recent project at Duke University in this case study. Learn the process and product the Nice and Green team used to get scratched, damaged LVT flooring in some of the university’s student housing units back to a brilliant shine.
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Service Beyond the Surface: Insights from Facilitate’s Pete McMaster
Pete McMaster, Owner/President of Facilitate LLC, provides insights into his unexpected journey through the flooring industry in my XLN interview. Pete’s roots in flooring began during college when he took a job at a flooring company in Norwalk, Ohio, where he started as a flooring installer. Pete transitioned from manual labor to management through a […]
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Skill, Knowledge, and Expertise are Priceless in Commercial Floor Care
The Back Story: A seasoned project manager from a well-known, reputable commercial flooring company reached out to me regarding an installation he was managing. He noticed the construction project was in somewhat of a chaotic stage with deadlines looming to complete the job and a lack of or insufficient protection being used on finishes, specifically […]
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Soil Removed During Quarterly Maintenance Highlights Importance of Vacuuming
Infinite Floorcare’s latest blog post, “Using Dry Soil Removal and Encapsulation to Target Deeply Embedded Soils on Flotex,” details the quarterly maintenance process at a customer’s facility on Flotex flooring, where 95.12 grams of dry insoluble soil were removed during the pre-vacuuming phase. The accumulation of such a considerable amount of soil not only stresses […]
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Guides & Checklists
Spot & Stain Removal Guide
Spot and stain removal can be tricky business! Learn the differences between spots and stains, and how to remove both, in this suggested procedures document. Additionally, to learn more about the products described in this handy guide, check out our Specialty Spotters products today!
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Standards Matter: Why Floor Care Providers Should Keep the S100 in Their Back Pockets
Commercial floor care service providers are familiar with frequently asked questions from customers. Any technician worth their weight not only understands the details of their craft, but can also accurately provide answers to common customer questions when asked. Answering “who”, “what”, “when”, “where”, or “how” often needs nothing more than a short explanation, but when […]
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Suggested Procedures
Suggested Procedures for Carpet Protector Adhesive Residue Removal
In this set of recommended procedures, learn how to remove the adhesive left behind from protective layers used on nylon, olefin, and polyester carpet fibers. The sticky residue can often be troublesome to get rid of, but by following the procedures suggested in this XL North document, floor care technicians will be able to tackle […]